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ICC Inspector Exams Info
ICC Certification Inspector Exams Information Page
Below are Code Council national certification categories currently available, required examinations, and corresponding exam IDs.

Note: BGR Technical Publications does not have workbooks available for all exams shown on this page.  Please Check the Category links in the left column to see what is available at this time.

All information was taken from the National Certification Examination Information Bulletin

Exam Certification/Examination Exam Certification/Examination ID

Residential Inspector 
B1 Residential Building Inspector
E1 Residential Electrical Inspector
M1 Residential Mechanical Inspector
P1 Residential Plumbing Inspector

Commercial Inspector 
B2 Commercial Building Inspector
E2 Commercial Electrical Inspector
M2 Commercial Mechanical Inspector
P2 Commercial Plumbing Inspector

General Plans Examiner
B3 Building Plans Examiner
E3 Electrical Plans Examiner
M3 Mechanical Plans Examiner
P3 Plumbing Plans Examiner
R3 Residential Plans Examiner
RF Residential Fire Sprinkler Inspector/Plans Examiner

Code Enforcement
14 Permit Technician
75 Zoning Inspector
64 Property Maintenance and Housing Inspector
C1 Coastal and Floodplain Construction Inspector
21 Accessibility Inspector/Plans Examiner
DR Disaster Response Inspector ***
FG Fuel Gas Inspector

Fire
66 Fire Inspector I ***
67 Fire Inspector II ***
F3 Fire Plans Examiner
FM Certified Fire Marshal (CFM) ***
*** This examination has prerequisites or additional requirements to achieve certification. Please refer to the pages noted above for more information.

Fire Extinguisher Technician

FE Certified Portable Fire Extinguisher Technician
FK Pre-engineered Kitchen Fire Extinguishing System Technician
FN Pre-engineered Industrial Fire Extinguishing System Technician

Energy Conservation 
77 Commercial Energy Inspector
78 Commercial Energy Plans Examiner
79 Residential Energy Inspector/Plans Examiner
EA Commercial Energy Inspector with ASHRAE 90.1
EB Commercial Energy Plans Examiner with ASHRAE 90.1

Green Building
G1 Green Building—Residential Examiner
G2 IgCC Commercial Inspector
G3 IgCC Commercial Inspector with ASHRAE 189.1 G4 IgCC Plans Examiner
G5 IgCC Plans Examiner with ASHRAE 189.1

Certified Building Official (CBO) ***
01 Legal/Management Module
02 Technology Module

Special Inspector

92 Prestressed Concrete Special Inspector ***
84 Structural Masonry Special Inspector
86 Spray-applied Fireproofing Special Inspector
S1 Structural Steel and Bolting Special Inspector
S2 Structural Welding Special Inspector ***
EC Soils Special Inspector
47 Reinforced Concrete Special Inspector ***

About ICC Certification

About ICC Certification for construction code administration and enforcement professionals in the United States. Code Council certification examinations are maintained to the highest standards and include continuous review by committees of experienced professionals. Becoming Code Council-certified is a significant personal and professional accomplishment, and is a key step toward enhanced professional stature. Code Council certificate holders demonstrate a confirmed commitment to protect the public health, safety, and welfare. Many building departments and state agencies that regulate code enforcement personnel recognize Code Council certification. However, the Code Council cannot guarantee that a specific governmental agency will accept or recognize a Code Council certification. You should first contact the applicable agency regarding specific licensing and employment requirements. Certification and examination information, including registration/scheduling requirements, dates, locations, fees, and references, are subject to change. Candidates should make sure they have the most current information before registering for/scheduling a Code Council examination by going to: www.iccsafe.org/inspector
Steps to Achieving Code Council Certification
Read and understand the bulletin, which contains all of the information you’ll need throughout the pre– and post-exam process Determine which exam you want to take, and through which method (computerbased testing in this bulletin, or paper-and-pencil testing in National Certification—P&P bulletin) Follow the registration requirements beginning on page 21 Obtain the approved references for the exam, and study these references well in advance of the exam Pass the exam and meet any additional requirements, if applicable Some certification categories may have additional requirements that include, but are not limited to, passing multiple examinations, education/work experience, submitting affidavits, and/or additional fees. Please be sure to thoroughly read the detailed information on those examinations you elect to take. For the most up-to-date requirements and detailed information on Code Council certification examinations, go to www.iccsafe.org/exams

Administrative Rules and Procedures

During any six (6) month period and for any one certification category, you may take the exam a total of two (2) times. You will be responsible for payment of the exam fee for every exam you take. For example, a candidate takes the Residential Building Inspector exam on January 1 and fails, then retests on March 1 and fails. The candidate cannot retake this exam until six months from January 1 (July 1). Taking the examination in one category has no effect on testing for the six-month period for another category. For example, if you take the Residential Building Inspector examination and fail it, you would be allowed to take a Commercial Building Inspector or, for example, one of the Plumbing Inspector examinations, without regard to the six-month period for your Residential Building Inspector examination. What is a passing score? A passing score is the score set by the ICC and/or/with the Exam Development Committee (EDC) as the minimum score needed to pass the exam. This score is technically called a scale score and is set as 75 for the National Certification exams. How is a passing score set? A passing score is set as part of the process at the Exam Development Committee. This part of the process involves setting item-level cut-scores, using the expert judgment of the Subject Matter Experts (SMEs) who are at the EDC. These experts determine what the minimum is that the candidate needs to know in order to obtain the certificate, and a passing score. If you’d like to participate as an SME, visit www.iccsafe.org/certification and click on “Exam Development Committees.” What is a scale score? A scaled score transforms a raw test score (the number of test questions answered correctly) into other measurement units, called a scale score. However, please know that a scale score is not the number of questions answered correctly, nor the percentage of questions answered correctly. Is the current test more or less difficult than prior tests, or future tests? There are multiple forms of the ICC examinations. While these forms were developed from the same set of content specifications, the levels of difficulty of the forms will vary because different exam questions appear on different forms. Some of these questions by their nature (and designated in the cut-score) are more difficult than others, even though they pertain to the same section of the exam. It would be unfair to require a candidate taking a collection (form) of somewhat more difficult questions to answer as many questions correctly as a candidate who took an easier form. So, we use a statistical procedure known as scaling to correct for differences in test form difficulty. Think of it this way. Let’s say an elementary school hired the ICC to create an exam to test for knowledge of aspects of mathematics. Further, let’s say the exam was called “Addition and Subtraction,” and the Exam Information Bulletin states it is a 100-item exam.
Sample questions are available for most exams at www.iccsafe.org/exams; these items are similar to those used on the exams, but will never appear on any exam form. However, nothing can substitute for studying the code and on-the-job experience of code use and application. You must devote the time needed to understand the code and master the ability to apply it.

When can I test?

Computer-testing is administered frequently at over 250 sites across the nation. To get the most updated information, go to www.pearsonvue.com/icc
How often can I test?
There is no mandatory waiting period before retaking a failed exam. However, it is strongly recommended that you allow time to study the approved references before registering to test a second time.

When will I receive my results?

Results for examinations taken electronically are available immediately after completion of the examination. For most certification categories, candidates will automatically receive a Code Council wallet card within seven to nine weeks after they pass the examination. Some categories have additional requirements prior to receiving the full certification. Wall certificates are available upon request.

I didn’t receive my pass letter or wallet card. Can I have another mailed to me?


Yes, but the item must be requested within 90 days from the date of the passed examination to have another mailed without a fee. If a resend of a pass letter or wallet card is requested after 90 days from the exam, a fee will be charged. For fees and other optional services, go to www.iccsafe.org/inspector

What type of question format will be included in the examination?


Test questions are in four-option, multiple-choice format, with one answer on each question scored as correct. Due to the rigorous psychometric processes used by the Code Council in exam development, questions do not follow patterns (e.g., “the most common answer is ‘B’”).

Are the examinations open book?


Yes, most exams are open book. To get the most updated information on examinations, go to www.iccsafe.org/exams.

Can’t I just look up all of the answers in the books?


Because of the time constraints, you will not have time to look up all of the answers. For those answers you must look up, you must be VERY familiar with the references to avoid wasting time searching for information. First impressions are often the most accurate, but you may change your answers if time allows.

How long are the examinations?


The length and allowed time varies depending upon the subject matter. To get the most updated information on examinations, go to www.iccsafe.org/exams.

How many examinations can I take at one administration?


For computer-based exams, in most cases you may take two exams in one day, as long as each examination is only two hours in length.

Should I guess if I don’t know the answer to a question?


There is no guessing penalty, so it is to your advantage to answer every question. Remember to base your answers on the listed references for each exam, not solely on long-time field practices.

How do I renew my certification?


In most cases, you will need to have a certain number of continuing education credits (CEUs) to renew your certification. For more information on keeping your certification current, go to www.iccsafe.org/renewals.

If I pass one CBO examination but fail the other, do I need to retake both exams?


A candidate who passes one exam has three years to pass the other without retaking the passed exam. After three years, the candidate would need to retake and pass both examinations.

Can I use my VA Montgomery Bill benefits to pay the fees for taking the examinations?


Many Code Council exams have been approved for VA reimbursement. To obtain more information on educational benefits for veterans, call 1-888-GIBILL1 (442-4551).

How can I access my certification information on the ICC website?


Log into www.iccsafe.org with your email address on record with ICC; your zip code on record is your password. Click on “My ICC” and then “My Certifications” on the navigation bar. Do not create a new account on the renewal site, as this new account will not link you to your existing information.

How do I get a ProBoard-stamped certificate for Fire Inspector I or II?


If you pass an exam on or after January 1, 2013, you may order a wall certificate with the ProBoard stamp at no charge. Go to www.iccsafe.org/Accreditation and choose the Forms & Applications tab.

When are exams updated to the newest codes?


Examinations are updated to the latest edition of the International Codes® effective January 1 of the year following the date of publication to allow time for candidates to become familiar with the new code provisions.
Who can see my candidate records?
All Code Council certification examination candidates have certain rights in relation to their educational records. To view the complete Certification Records Policy, visit the Code Council website at www.iccsafe.org/inspector.

Feedback and Appeals Process


ICC has developed a three-step process for test-takers to comment on or challenge the results of their exam. These are:

1) ICC Certification & Testing staff review,
2) appeal to Exam Development Committee, and
3) appeal to the Board for International Professional Standards.

The form for providing feedback and starting the appeals process is available at the conclusion of your exam at Pearson VUE (if testing via computer) or on the ICC website at www.iccsafe.org/inspector. If you re-take a failed exam on which you have submitted an appeal, you will forfeit your appeal opportunity for that exam.

Step 1: ICC Certification & Testing Staff Review

Why: To have ICC Certification & Testing staff review comments or challenges on specific exams or exam items
How: You must submit a Comment / Challenge form to ICC with your signature (form available at www.iccsafe.org/inspector or upon request after your exam at a Pearson VUE test site); this form must contain a separate and complete statement of each item upon which your comments are based, and must be submitted to the following address:

International Code Council
Candidate Services Coordinator
900 Montclair Road
Birmingham, AL 35213
205-599-9897 Fax

Fee: None ($0)
Deadline: You must submit the above form to ICC within 90 days following your exam date Response: You will be mailed a response from ICC staff within 15 business days from receipt of the form by ICC; a request for staff review is based solely upon the most recent examination taken.

Step 2: Appeal to Exam Development Committee (EDC)

Why: To appeal the results of the ICC Certification & Testing staff review to the EDC; you can read more about the EDC and their function at http://www.iccsafe.org/Accreditation/Pages/EDC.aspx
How: You must submit your request in writing to ICC, at the following address:

International Code Council
Candidate Services Coordinator
900 Montclair Road
Birmingham, AL 35213
Fee: None ($0)

Deadline: You must submit your written request within 30 days of the date of the ICC staff denial letter
Response: A response will be provided to you in writing after the next available EDC meeting, which can take as long as 120 days; an appeal to EDC is based solely upon the most recent examination taken.

Step 3: Appeal to the Board for International Professional


Standards (BIPS)
BIPS serves as the oversight advisory board to the exam development committees; you can read more about BIPS and their function at www.iccsafe.org/accreditation/BIPS
Why: To provide you a final level of appeal
How: You must submit your request in writing to ICC, at the following address:

International Code Council
Candidate Services Coordinator
900 Montclair Road
Birmingham, AL 35213

The hearing will be held from 60 days to 6 months from your request, dependent on availability of BIPS members; you will receive a minimum 30 days written notice as to date, time, and place of hearing, and you can participate in person, at your expense, or at no charge via teleconference; you will have an opportunity to present documentary or oral evidence, or to provide witnesses in support of the appeal, by participating in the BIPS hearing

Fee: None ($0)
Deadline: You must submit your written request within 30 days of the EDC challenge denial letter date
Response: You will be mailed results of the hearing within 15 days of the date of the hearing
Important: BIPS is the final level of appeals

Optional Services


Optional: Hand Score
Why: To verify the accuracy of the candidate’s reported score; please be aware that ICC and Pearson VUE follow very careful scoring procedures to ensure accuracy prior to issuance of score reports
How: You must complete the Hand Score Request form (at www.iccsafe.org/inspector) and submit this form with original signature and copy of your score report to ICC

Fee: $25.00
Deadline: You must request a hand score within 90 days from your exam
Response: You will be mailed the results of the hand score within 15 days from receipt of your request
Impact: Please know that it is very rare that a score will be changed based on a hand score, as the automated scoring systems are very accurate; a request for hand score is based solely upon the most recent examination taken

Optional: Review Session
**

This is not an opportunity to change answers, ask questions, or see the correct answers, but only to review those items scored as incorrect, along with the answers you marked, for use in completing a formal challenge if you wish. A review session is based solely upon the most recent examination taken.
How: You must submit the request form available at www.iccsafe.org/inspector, along with fee
FFee: $75.00—NOTE: you do not need to complete a review session to challenge your exam
When: You must schedule your review session within 90 days from your exam
Response: You will not receive a response based solely on the review session; instead, you will be provided a response to any items on which you complete a challenge form during your review session

** Review Sessions Reviews are completed at a paper-and-pencil testing location via paper-and-pencil. Due to the limited number of paper-and-pencil test sites around the country, it may take several months to secure a site for your review session. Review sessions are generally scheduled for the four annual National Certification examination dates and sites. The available testing sites and dates are located on the paperpencil exam application found at www.iccsafe.org/inspector.

Review sessions are limited to one half of the original examination time. For a two-part examination, reviews are limited to one half of the original time for the portion of the examination which was failed. Candidates may bring in any of the texts listed in the Examination Information Bulletin as required references for the examination. Candidates must submit this form with applicable fee and a copy of the score report received. An original signature on this form is required. Submit completed forms, fees, etc. to:

International Code Council
ATTN: Candidate Services Coordinator
900 Montclair Road
Birmingham, AL 35213
(205) 599-9884 (facsimile)
For questions or comments about the appeals process or your exam experience, please contact:
candidateservices@iccsafe.org
(888) 422-7233, ext. 5227 (toll-free)
 
Test Site Regulations
To ensure the security of examination materials, reliable test results, and public confidence in the integrity of certified professionals, the rules and procedures below are strictly enforced at all Code Council examinations.

What should I bring to the test site?


For electronic examinations, examinees must provide their testing confirmation number (that was provided by the Pearson VUE representative at the time of exam registration) at the testing site on the exam day in order to be admitted to take the exam. For electronic examinations, the name on the exam reservation must match the name on the ID provided. If it does not, you will not be allowed to test, and will forfeit your exam fee. Neither ICC nor Pearson VUE can make an exception to this policy. If you are unable to present identification as required by the ICC and Pearson VUE, or have questions about what will be allowed, you must call Pearson VUE prior to your scheduled exam to make other arrangements. Examinees may bring the following items to the examination:

1. Reference(s) as listed in this Examination Information Bulletin for the applicable exam—no other
reference material will be allowed into the testing center:
- Bound (original bound book, three-ring binder, or stapled)
- Notes written in ink or highlighted in code sections
- Permanently attached tabs (tabs that can’t be removed without destroying the page)
- Pencil notes in your references that are highlighted prior to arrival at the test center
- Photocopies of copyrighted materials are not allowed
2. Magnifying glass
3. Eyeglasses, if necessary
4. Architects’ scale or rule
5. Battery-operated calculator:
- Nonprogrammable
- Not capable of storing examination information
- No ribbon or paper printing capabilities
6. Foreign language/English translation dictionaries, if needed

What should I leave home?


1. Any kind of ink (ballpoint, felt-tip, gel, etc.) pens, colored pencils, highlighters, writing paper, or briefcases
2. Personal items such as purses, wallets, or watches—lockers are available at Pearson VUE for small items, but will not accommodate laptops, briefcases, or large purses or bags
3. Calculators with print capability and/or that store formulas
4. Copying, recording, or photo devices
5. Cell phones, beepers, radios, MP3 players, and/or PDAs

What are proctors, and what do they do?

The proctors are responsible for administering the examination and ensuring security of the exam materials at the test site. Proctors are well-trained and will treat candidates with respect, and in turn, will expect the same level of respect from candidates. Threatening a proctor or interfering with the administration of an examination at any time may be considered a criminal offense and punishable by law. Proctors cannot discuss contents of the exam or reference materials with a candidate. Proctors have the right to remove a candidate’s test and require the individual to leave the building if the candidate:

1. Gives or receives help during the examination;
2. Attempts to remove exam materials or notes from the room;
3. Creates a disturbance;
4. Copies or attempts to copy examination questions or answers; or
5. Is found to have prohibited materials (cell phone, recorder, etc.) during the exam. If a candidate is dismissed from an examination for an infraction of the policies presented in this booklet, the candidate will not be entitled to a refund, may jeopardize his or her right to take a Code Council examination in the future, and may face possible prosecution.
 

What does ICC expect of me?

Examinees are responsible for arriving at the exam site on the proper date, at the proper time, and with proper identification. You should determine in advance the exact location of the test site, how to get there, and how much time it will take you to get to the site. Examinations will be given only on the date and time scheduled. Please note: if you are taking a computer-based exam, your Pearson VUE confirmation letter automatically adds 30 minutes to the actual exam time (as noted in this bulletin) for you to complete the tutorial and exit surveys.
Examinees are responsible for arriving at the test site with required reference(s), if desired, for use during the exam. Required examination references are listed with the individual examination outlines found in this bulletin. References for examinations are not supplied by the Code Council or the testing center.
Examinees must know, understand, and adhere to all of the regulations governing Code Council examinations as listed in this bulletin.
Examinees should arrive at the exam site at least 30 minutes before the examination is scheduled to begin. Remember, it is your responsibility to already be familiar with the regulations governing Code Council examinations.

What can I expect at the test site?


The examination proctor will check your identification, have you sign in, and may assign you a seat. The examination proctor will explain the procedures for taking the examination; answer questions related to taking the exam and provide notification to begin the examination. Metal detectors may be randomly used to search examinees entering and/or leaving the exam room. You will be asked to empty all of your pockets and place personal items in a locker. Proctors may inspect all materials an examinee carries into and from the exam room. If your reference materials do not meet test site regulations (relating to tabs, pencil notes, etc.), you will not be allowed to take these references into the exam room. You will still be allowed to test, but without these materials. The Code Council randomly videotapes examination sessions. You are not allowed to write or mark in or on your reference books during the examination.
While the examination is being administered, you are not allowed to leave the building and return to the exam room. If you wish to leave the exam room for any reason, you must receive permission from the proctor and turn in all of your examination materials and references to the proctor. Only one examinee at a time is allowed outside the exam room, and you are not allowed additional test time for time spent outside the exam room. The exam countdown clock will not stop during any absence from your seat. You are not allowed to communicate, verbally or nonverbally, with other candidates during the examination, and you may not share references. It is highly recommended that if you are taking a computer-based exam, especially for the first time, you complete the tutorial available to you at the beginning of your exam. The time spent on the tutorial does not count against your exam time. You will receive important information about how to keep track of your time remaining, how to mark items for review, where to find the number of the question you are on, and more. For electronically administered examinations, there is an optional clock on the computer that counts down to display the time remaining. (Information on turning on the clock is available in the tutorial prior to the exam.) When the time limit is up for the examination, the computer will end the test. If you pass your examination, you cannot retake the examination you passed except as necessary for recertification. If you do not pass your examination and wish to comment on your experience, please see the section of this bulletin titled “Feedback and Appeals Process.”
 
Computer-based Testing

Computer-based certification examinations are administered for the Code Council by Pearson VUE (formerly Promissor), a professional test administration company. To register to take a Code Council computer-based certification exam, visit Pearson VUE’s website at www.pearsonvue.com/ icc or call Pearson VUE at 1-800-275-8301 (only for non-DBPR candidates). You must provide the EXAM ID and EXAM TITLE, whether registering online or by telephone.
Online reservations are available 24 hours a day, 7 days a week. The Code Council encourages candidates to register online, for your convenience. You must provide an email address to schedule an exam online, and Pearson VUE will email you a confirmation letter containing the date and time of your exam, along with test day instructions. It is your responsibility to check this confirmation letter to ensure the exam listed is the one you wish to take.
Pearson VUE’s customer care reservations and customer service lines are open Monday through Friday from 8:00 a.m. to 11:00 p.m. (Eastern Time), Saturday from 8:00 a.m. to 5:00 p.m., and Sunday from 10:00 a.m. to 4:00 p.m. When you call to make your examination reservation, a representative will help you select the optimal test date and location for your schedule, provide instructions and directions, and give your examination reporting time. Walk-in testing is not available.
You may make an exam reservation up to one business day prior to your desired exam date, depending on space availability at the test center.
You must have the following information available at the time you are registering for a Code Council computer-based certification examination:

1. Exam ID and title. Exam IDs and titles can be found in this bulletin
2. Your full name, address, and home and work telephone numbers
3. Selected examination date and location of the area you desire to take the exam
4. Your score report, if you are retaking the examination (only for those candidates who originally tested through Pearson VUE)
5. Your credit card or payment information

What if I need to register more than one person?

If you need to schedule four or more individuals for exams, you can do so through group scheduling at Pearson VUE. Call Pearson VUE at 1-800-275-8301, and tell the call center representative at the beginning of the call how many candidates that need to be scheduled for exams. You must have the following when you call: candidate demographics (name, address, and home and work telephone numbers), exam ID and titles of the exams for which you’re registering, and payment information. You may also email this information to pvgroupreservations@pearson.com.

Where are the test sites?


To locate test sites in your area, visit the Pearson VUE website at www.pearsonvue.com/icc for an updated listing of sites. Be aware that test sites are subject to change.
How do I pay for my exam?
Examination fees must be paid by credit card, debit card (issued through VISA or MasterCard) or electronic check at the time a reservation is made, NOT at the test center. Candidates who do not have or do not wish to use a credit card, debit card, or personal checking account may choose to prepay their examination fees using a voucher. Vouchers can be purchased online at www.pearsonvue.com/ icc vouchers/pricelist/icccert.asp by credit card, either singly or in volume. To redeem a voucher as payment when scheduling a test, simply indicate “voucher” as the payment method and provide the voucher number. All vouchers are pre-paid, non-refundable, and non-returnable. Vouchers expire twelve (12) months from the date they are issued, and voucher expiration dates cannot be extended. The exam must be taken by the expiration date printed on the voucher.
Do I have to be a computer whiz?
Examinations are administered on a personal computer (PC). Candidates are not required to have any computer knowledge to take the examination on the PC. Before you begin your test, you may take up to 15 minutes to practice with the sample questions. Timing of the examination does not begin until you look at the first question of the actual examination. You may change your answers, mark answers for review, go back to skipped questions and review your test, if you have time remaining.
When are exams available?
Code Council certification examinations are administered nationally, Tuesday through Saturday (exceptions noted below). Testing sessions are generally held at 8:00 a.m. and 1:00 p.m. Some test centers are open daily, while others are open on specific days of the week. In some locations, exams are administered on a monthly basis. Pearson VUE offices are closed in observance of the following holidays:

New Year’s Day
Martin Luther King, Jr. Day
Memorial Day
Independence Day
Labor Day
Thanksgiving (including Friday following holiday)
Christmas Eve and Christmas day


What if the weather’s bad?

Test administrations will be delayed or canceled only in emergencies. If severe weather or a natural disaster makes the test center inaccessible or unsafe, the test administration may be canceled. Call Pearson VUE at 1-800-274-2615 to check weather or other emergency delays.
How do I cancel or reschedule my test?
To change or cancel your reservation without monetary penalty, you must notify Pearson VUE two business days before the time and date of your scheduled examination. When this is done, the fee from your first appointment will be applied to your new test date. If you call Pearson VUE less than two business days before your scheduled examination, you will be charged the full examination fee. The fee from your first appointment will be owed in addition to the fee for the new test date.
What if I can’t make it to my test?
There are no refunds for examinations not taken. All candidates seeking excused absences must submit written verification and supporting documentation of the situation to Pearson VUE within 14 days of the original examination date. Illness excuses must be written by the attending physician. Inclement weather is not acceptable as an excused absence. If, on the day you are scheduled to test, you are unable to attend the examination for which you were scheduled, you may be excused without monetary penalty for the following reasons:

1. Documented illness, either yourself or immediate family member;
2. Death in the immediate family;
3. Disabling traffic accident;
4. Court appearance or jury duty; or
5. Military duty.

Written verification and supporting documentation for excused absences must be submitted to the Pearson VUE Program Coordinator via fax or mail within fourteen (14) days of the original examination date.

Pearson VUE
c/o Candidate Services
P.O. Box 8588
Philadelphia, PA 19101
Fax: 888-204-6291

If you are absent from an examination that you were scheduled to attend, and you did not reschedule or cancel according to the policy, you will owe Pearson VUE the full examination fee for that missed examination.
 

 

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